We're Here to Help
Have a question, suggestion, or need technical support? We'd love to hear from you! Our team is committed to providing the best possible experience with our ICO conversion tools.
How can we help you?
Technical Support
Having trouble with file conversion? Our technical team can help troubleshoot any issues you're experiencing.
Feature Requests
Have an idea for a new feature or improvement? We value your feedback and suggestions for making our tools better.
Business Inquiries
Interested in partnerships, integrations, or custom solutions? Let's discuss how we can work together.
General Questions
Need help understanding our tools or have questions about icon formats? We're happy to provide guidance.
Get in Touch
Send us an email and we'll get back to you within 24 hours
carlwang0077@gmail.comFound a bug or technical problem? Help us improve by reporting it
Report BugContact Guidelines
Frequently Asked Questions
My file conversion failed. What should I do?
First, make sure your file is in a supported format (PNG, JPG, JPEG, GIF) and under 10MB. If the problem persists, please email us with details about the file and any error messages.
Can you add support for other file formats?
We're always looking to improve our tools. Send us your suggestions for new formats or features, and we'll consider them for future updates.
Is there an API available for developers?
We're exploring API options for developers. Contact us to discuss your specific needs and we'll keep you updated on our roadmap.
Do you store uploaded files?
No, we don't store any uploaded files. All conversions are processed and files are deleted immediately to protect your privacy. See our Privacy Policy for more details.
Ready to Get Started?
While you're here, why not try our ICO conversion tools? Convert your images to ICO format or extract images from ICO files with just a few clicks.