Support email
Email carlwang0077@gmail.com for product issues, content corrections, or site feedback.
What to include
Describe the page
Include the full page URL and explain whether the issue is with conversion, content accuracy, or layout.
Explain the input
If a conversion failed, tell us the source format, file size, and the output size you attempted to generate.
Share environment details
Include your browser and operating system, especially for client-side conversion problems.
Common questions
Do you store source files?
No. The main conversion tools on the site run locally in the browser, so source files are not uploaded during the standard workflow.
Can I request a new feature?
Yes. Feature requests are welcome, especially when they are tied to a clear user workflow such as favicon setup, ICO inspection, or icon export validation.
Is there a public API?
No public API is advertised at this time. The site currently focuses on browser-based consumer workflows.